Verti Social Media House Rules

Listening and really understanding is one of our core ideas – ideas and feedback from customers are what helped us create Verti. So we want to hear what you think – the good and the bad. Share ideas, suggestions, and complaints. We’re listening.
We aren’t sticklers for the rules, but we do want to maintain a safe, positive community where fans can feel comfortable sharing with us (and each other!). Please follow our community rules to avoid getting your comments deleted:

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No abusive language

Personal attacks and defamatory, offensive, threatening, profane comments will be deleted.
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Share what’s yours

Don’t post content that isn’t your own. If you post something to our page, we might share it (but we’ll ask first!).
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Protect yourself

Please don’t post your own or anyone else’s personal information, including claim numbers, full names, and addresses.
If you want to have a private conversation with us, feel free to private message or DM us.

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Don’t post spam

Posting spam and trolling other fans in the community is a quick way to get banned.
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The golden rule

We’re all humans, not robots. Treat people the way you want to be treated.

Need to reach us?

P.S. We generally monitor our social channels Monday – Friday 8:00 am – 5:00 pm EST.
Customers: Remember you can contact your personal advisor or use the Panic Button in your app for help!