Is there anything worse than the “Please hold while we transfer you to an automated attendant”? Press one if you hate the call center runaround. Press two if you’re tired of being treated like just another number. And press three if you wish it were easier to just speak to a real person to get the info you need.
As a Verti customer, you’re paired with a dedicated Personal Advisor who will get to know who you are, what you need, and how we can make auto insurance a smoother ride for you. Want to reach us? It’s a breeze:
If you call in during business hours you’ll get connected right to YOUR Personal Advisor who knows you and your specific needs, not the “next available agent”. If your Personal Advisor is not available, another Advisor will jump in to help or, if you prefer, you can leave a message and your Personal Advisor will get back to you ASAP. Also if we have news and info to share with you about a claim, we'll call you to keep you updated.
Sometimes texting is just easier, we totally understand. So why not make it part of your car insurance too. Whether you want to get in touch with us or want to hear the latest updates about a claim, we’ll text away.